Artificial Intelligence

Overview

Artificial Intelligence (AI) is increasingly part of everyday work across the the EU Agencies Network (EUAN) members. Used responsibly, AI can help public organisations improve efficiency, strengthen service delivery, and support evidence-based decision-making. It can also make it easier to share knowledge and digital solutions across the Network – from automating routine tasks to analysing complex information and improving how citizens and stakeholders access services.

To support this transformation, EUAN has established a Working Group on Artificial Intelligence (WG on AI). The Working Group builds on the AI Virtual Community launched by European Food Safety Authority (EFSA) in 2018, which has enabled Agencies and Joint Undertakings (JUs) to exchange practical experience on AI tools, governance, ethics, and implementation challenges. By transforming this community into an official EUAN Working Group, EUAN strengthens coordination, improves visibility of ongoing initiatives, and enables more structured cooperation across members.

The WG on AI contributes directly to wider EU priorities, including digital transformation, data-driven public administration, trustworthy and human-centric AI, as reinforced by the EU AI Act (Regulation (EU) 2024/1689), and a more sustainable, competitive, and resilient Union. By aligning with the EUAN Strategy 2021–2027 and working closely with institutional partners, the Working Group supports EU Agencies in using AI in a responsible and effective way.

What we aim to achieve

The EUAN Working Group on AI supports Agencies and JUs in adopting and scaling AI solutions in ways that are coherent, ethical, and compliant with EU law. Its mission is to improve organisational readiness and efficiency, while managing the operational and cultural change that comes with AI.

The Working Group helps members align approaches on the full range of AI-related issues, including coordinated implementation, data and cybersecurity considerations, governance, procurement, legal compliance, and ethics. A core focus is ensuring that AI use respects fundamental rights, supports transparency and accountability, and remains consistent with a human-centric approach. Through engagement with interinstitutional and external stakeholders, the Working Group also helps EUAN members remain aligned with EU-wide developments and emerging guidance.

The WG on AI delivers this ambition by working towards five core objectives:

Ensure effective collaboration and communication
on AI initiatives among EUAN Agencies/ JUs, Sub-Networks, and inter-institutional stakeholders
Map EUAN AI use cases
to enable synergies and facilitate the implementation of mutually beneficial AI use cases
Enable shared learning and efficiencies
including opportunities for cost savings and reduced duplication when implementing AI
Improve AI maturity
by identifying and proposing strategies that strengthen governance, capabilities, and readiness across the Network
Develop and map AI competencies and skills
across EUAN staff to ensure the workforce preparedness for current and future needs

What we do

The activities of the EUAN Working Group on AI are structured around six complementary pillars that support cooperation, capability development, and responsible AI adoption across Agencies and JUs. Together, they help the Network identify opportunities, share solutions, strengthen skills, and coordinate AI-related action at EU level.

AI Innovation: We identify, map and scale AI use cases across the Network to encourage collaboration and reuse.

Key activities
include maintaining a Network-wide overview of AI initiatives, supporting shared project reporting, and coordinating joint implementation of common use cases.
Goal
reduce duplication, increase reuse, and support shared AI solutions.

AI Maturity: We help Agencies assess and strengthen organisational readiness for AI.

Key activities
include an annual maturity assessment across six dimensions (strategy, people, processes, data, technology and ethics), thematic sessions on governance and implementation practices, and recommendations to support coherent progress.
Goal
strengthen readiness and promote consistent governance.

AI Competencies: We support the development of skills and capabilities required for responsible AI adoption.

Key activities
include building an AI skills and competencies map, sharing training materials, and facilitating mechanisms to exchange expertise, including staff mobility initiatives.
Goal
build practical capability across the Network and support sustainable AI adoption.

AI Network Collaboration: We coordinate AI activities across EUAN and strengthen links with relevant EU partners.

Key activities
include developing a shared approach to governance and communication, coordinating with other EUAN sub-networks, and engaging with external stakeholders where relevant.
Goal
ensure coherent, visible and aligned cooperation on AI across the EU Agencies ecosystem.

AI Meetings: We provide structured opportunities to exchange information, monitor progress and support decision-making.

Key activities
include regular Steering Committee meetings, Working Group sessions, thematic “AI Talks” with invited experts, and annual workshops (online and in-person).
Goal
maintain momentum and ensure effective coordination.

AI Communication: We ensure transparent and accessible communication about Working Group activities and outcomes.

Key activities
include a dedicated collaboration space, regular updates to this page, mailing list management, newsletters, and an annual report capturing achievements and lessons learned.
Goal
strengthen awareness, engagement and visibility across the Network.

Impact and results

The EUAN Working Group on AI is an active community that helps Agencies and Joint Undertakings cooperate on practical, responsible AI use:

39
Agencies and Joint Undertakings involved
15+
sessions delivered (AI Talks, maturity sessions, Working Group meetings and working sessions)
360+
participants
17
guest speakers contributed expertise and perspectives
Key documents and reports developed and shared with the Network, including Governance and Communication Strategy, EUAN Staff Exchange Programme on AI, and newsletters.