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Governmental Services Operator

We are looking for a Governmental Services Operator who will work in a 24/7 shift duty roster to primarily ensure the provision of governmental services, including PRS, in line EU Space Programme Regulation 2021/696 and the Council decision.

  • Consultation
  • Open

Details

Status
Open
Opening date
Deadline
Agency
  • EUSPA - European Union Agency for the Space Programme
Vacancy Type
  • Public and Inter-Agency
Type of Contract
  • Contract Staff
Grade
  • FG IV
Location(s)
  • Paris, France

Target audience

ELIGIBILITY CRITERIA

We welcome applications from all candidates who meet the following eligibility criteria, on the closing date for application:

  1. Have a level of education which corresponds to completed university studies of at least three years attested by a diploma
  2. Be a national of a Member State of the European Union, Iceland, Norway or Switzerland      
  3. Be entitled to their full rights as citizen
  4. Have fulfilled any obligations imposed by the applicable laws concerning military service
  5. Meet the character requirements for the duties involved
  6. Have a thorough knowledge (minimum C1 level) of one of the languages of the European Union and a satisfactory knowledge (minimum B2 level) of another language of the European Union
  7. Be physically fit to perform the duties linked to the post

 

SELECTION CRITERIA

Professional experience and expertise

  1. Experience in managing Information Technology (IT) service requests ensuring service delivery, in line with established operational procedures and processes, preferably gained in an international environment;
  2. Experience or knowledge of space operations;
  3. Experience in working on 24/7 shifts or on-call/stand-by in a technical or operational environment;
  4. Experience in financial, procurement and contract management will be considered as an advantage;
  5. Excellent command of both written and spoken English;

Required competencies 

  1. Motivation for the post;
  2. Effective communication;
  3. Customer focus and service orientation;
  4. Transversal collaboration and working in teams;
  5. Result orientation, prioritising and organising.