Head of IT Unit

We are looking for an experienced and dynamic ICT professional who will provide strategic direction and lead a diverse IT team providing services in the development, support, maintenance, and security of EDA ICT capabilities, products and platforms.

Reporting to the Director of Corporate Services, the Head of the IT Unit will have the following key tasks and areas of responsibility:

Strategic IT advice

• support the Agency’s mission by proposing priorities in partnership with senior and middle management and providing expert guidance in alignment with EDA’s corporate and evolving business needs;
• develop and promote state-of-the-art policies, procedures and processes in line with evolving business needs;
• manage the Agency’s ICT operations and related contractual vehicles, including the portfolio of EDA products and platforms;
• establish performance of ICT processes/systems to determine operating costs and budgets, service levels and upgrade requirements, benchmark, analyse, report on, and make recommendations and plans for the improvement of the ICT infrastructure and ICT processes/systems.

Management and oversight

• provide leadership and direction to the IT team, and develop, adjust and implement a strategy and focus on the creation of value-added business outputs while ensuring compliance with the relevant regulatory framework;
• manage the workload and human resources allocated to the IT Unit, including the development of competences and skills, and the evaluation of performance;
• lead the IT human resources by fostering team cohesion and sustained motivation;
• prepare and manage ICT budgets, ICT procurement plan, delivery plans, including ICT governance;
• ensure information assurance and resilience, including the ICT management of the Agency’s Classified Networks.

The jobholder may take on additional tasks as required in the interest of the service.

Duties may evolve according to the development of EDA’s structure and activities, and the decisions of EDA management.